Are you aware of your country's customs policies? Some countries, especially in the EU, may charge an import tax before pick up or delivery. We cannot be responsible for knowing global customs taxes. Packages returned due to refusal to pay fees or to receive or pick up packages will not be available for a full refund. Please make sure your contact details on checkout are accurate for your local post office to reach you.

FRANCE - French customs requires a TIN number before shipping from Indonesia. Please include this in the notes section at checkout or we will send a follow up email before shipping.

We always recommend using the POS Ekspor option at checkout for the clearest communication and best tracking options so you can stay informed about your delivery!